case management

Konserthuset i Gävle


Gavlefastigheter brought all case management into one system

From a scripted custom solution with dual systems to a unified standard solution in Pythagoras. About Gavlefastigheter Gavlefastigheter is a…

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Hur mäter man kvalitet i ärendehantering


How do you measure quality in case management (SLA, lead time, recurring errors)?

Case management is a key part of many organisations – whether it involves fault reports, support cases or internal workflows….

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Varför är det bra att ha ärendehantering i fastighetssystemet


Why is it beneficial to have case management within the property management system?

Handling fault reports, service requests and internal tasks is a key part of property management. At the same time, there…

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Flöde felanmälan, åtgärd och uppföljning


What does a good fault report, action, and follow-up workflow look like?

In many organizations, the handling of fault reports is still more reactive than it should be. Cases arrive via email,…

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What does case management mean in property management?

In property management, a wide variety of cases arise daily – from fault reports and maintenance needs to tenant enquiries…

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strategi för ärende, tillsyn och skötsel, planerat underhåll


6 steps towards a strategy that enhances the quality and efficiency of your maintenance operations

A maintenance strategy helps maximise property value, minimise costs, and increase sustainability over time. It also creates better conditions for…

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errands


Smarter Errands Management with digital support

In technical property management, efficient case management is essential. It is crucial for effectively handling service/maintenance requests, orders, repairs, maintenance,…

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Hans Rostedt på Epiroc


Epiroc supports its facility operations with digital fault reporting and orders

Epiroc, a leading supplier to the mining and construction industries, uses Pythagoras for fault reporting and order management. Listen to and watch Hans Rostedt share his insights from the project and the benefits of consolidating everything into in one system.

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fastighetsdrift och lokalvård


The benefits of cleaning management in a facilities management system

Collaboration between the cleaning department and the property management department provides several synergies, especially if they work in the same system.

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